Frequently Asked Questions
We recommend tuning your piano at least twice a year — ideally in spring and fall when indoor humidity levels naturally shift. Pianos in high-use environments such as schools, churches, or studios may benefit from more frequent tuning.
Repairs can range from simple fixes like freeing a sticky key or replacing a broken string, to more involved work such as repairing or rebuilding the action mechanism, fixing pedal systems, or addressing structural issues. We diagnose the problem first and provide a clear quote before any work begins.
Our cleaning service covers both the interior and exterior of the instrument. This includes removing dust and debris from the soundboard and strings, cleaning the keys (including under-key cleaning), polishing the case, and treating wooden components to prevent drying or cracking.
A piano assessment is a thorough inspection of the instrument's overall condition — covering the structure, soundboard, strings, action, and tuning stability. Assessments are commonly requested before purchasing a used piano, for insurance purposes, after moving, or when planning a restoration.
Yes. We move upright pianos, baby grands, and full-size grand pianos. All moves are performed with professional equipment and experienced personnel to ensure the safety of your instrument and your property.
We recommend booking at least one to two weeks in advance, especially during busy seasons. Contact us and we will do our best to accommodate urgent requests.